Last updated 9 June 2026
About our WhatsApp messaging
Ellabook Cloud Technology Limited may communicate with you using the WhatsApp Business Platform (provided by Meta). We use it for service and support messages related to your enquiry — not for unsolicited marketing.
Opt-in
We message you on WhatsApp only after you have opted in — for example, by messaging us first, submitting an enquiry, or otherwise agreeing to be contacted there. By doing so, you agree that we may reply by WhatsApp about your enquiry and related support.
What we send
We do not send promotional or marketing messages unless you have separately and clearly opted in to receive them.
- Replies to your questions and enquiries;
- Updates and support related to a service you have asked about;
- Occasional service notices where relevant.
Opting out
You can stop receiving WhatsApp messages from us at any time by replying STOP. We will honour the request promptly.
Support and data requests
For support, or to access or delete your data, email support@ellabook.cloud. See our Privacy Policy and Data Deletion Instructions for more.